bdjl Privacy Policy
Your privacy matters to us. This policy explains clearly what data we collect, why we collect it, and how we keep it safe.
Introduction
This Privacy Policy ("Policy") describes how bdjl ("we", "us", "our") collects, uses, stores, shares, and protects personal information submitted by users ("you", "your") when accessing or using the bdjl website and associated services at https://bdjl.today. This Policy applies to all users of the platform, including players resident in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations throughout Bangladesh.
By accessing the bdjl platform, registering an account, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.
Our Privacy Commitments
Data Security
SSL encryption on all connections. Your data is transmitted and stored securely at all times.
No Selling Data
We never sell your personal data to third parties under any circumstances.
Right to Correct
You may request correction of any inaccurate or incomplete personal data we hold about you.
Right to Delete
Subject to legal retention obligations, you may request deletion of your personal data.
Transparency
We are clear about what we collect and why. No hidden data practices, no vague consent bundling.
Contact Us
For any privacy-related enquiry, reach our dedicated support team at [email protected].
1. Information We Collect
bdjl collects personal information in the following categories. We collect only what is necessary to provide a safe, compliant, and high-quality gaming experience.
Identity & Contact Information
Full name, date of birth, gender, residential address, email address, and mobile phone number. This information is collected during account registration and KYC verification and is required to verify your identity and comply with anti-money laundering obligations.
Financial Information
Payment method details (such as bKash account numbers, Nagad wallet identifiers, Rocket account references, bank account details), deposit and withdrawal history, transaction amounts, and account balances. This information is collected to process financial transactions, detect fraud, and comply with financial regulations.
Usage & Technical Data
IP address, device type, operating system, browser type and version, pages visited, session duration, game history, wager amounts, and login timestamps. This data is collected automatically through cookies and server logs and is used to maintain platform security, optimise performance, and detect unusual activity.
Communications Data
Records of any correspondence between you and bdjl customer support, including support tickets, live chat transcripts, and email communications. This data is retained to ensure quality of service, resolve disputes, and maintain a complete account history.
2. How We Use Your Information
bdjl uses personal data collected from users for the following specific and legitimate purposes only.
- To create, verify, and manage your bdjl account, including identity verification and KYC compliance.
- To process deposits, withdrawals, and other financial transactions securely and in accordance with applicable payment regulations.
- To deliver and improve the gaming and sports betting services offered on the bdjl platform, including personalising your experience where you have consented.
- To detect, investigate, and prevent fraud, money laundering, collusion, account abuse, and other prohibited conduct as defined in our Terms and Conditions.
- To send you service-related communications, including account notifications, security alerts, transaction confirmations, and important policy updates.
- To send you promotional communications and personalised offers where you have opted in to marketing. You may withdraw this consent at any time by contacting support.
3. Legal Basis for Processing
bdjl processes personal data on the following legal bases. At least one of these bases applies to each processing activity we undertake.
- Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions, including account management and transaction processing.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering, KYC, and responsible gaming obligations.
- Legitimate interests: processing necessary for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
- Consent: processing of personal data for marketing communications and certain optional personalisation features, where you have given explicit prior consent.
4. Sharing of Your Information
bdjl does not sell, rent, or trade your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
When data is shared with third parties, we require those parties to handle your information in accordance with applicable data protection standards and to use it only for the specific purpose for which it was disclosed.
- Payment processors and financial service providers (including bKash, Nagad, Rocket, and banking partners) who process your transactions on our behalf.
- Game technology and platform providers who supply the gaming software and live dealer streams that power the bdjl experience, subject to strict confidentiality agreements.
- Regulatory and law enforcement authorities, where we are legally required to disclose your information in response to a lawful request, court order, or to comply with anti-money laundering obligations.
- Fraud prevention and identity verification services that assist us in detecting and preventing fraudulent activity and ensuring the integrity of the platform.
5. Cookies and Tracking Technologies
The bdjl platform uses cookies and similar tracking technologies to operate correctly and improve your experience. A cookie is a small text file stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use three categories of cookies on the bdjl platform, described below.
Essential Cookies
These cookies are strictly necessary for the platform to function and cannot be disabled. They enable core features including user authentication, secure session management, and fraud detection. Without these cookies, the platform cannot operate.
Performance & Analytics Cookies
These cookies collect aggregated, anonymised data about how users interact with the platform, which pages are most visited, and where technical errors occur. This information helps us improve the platform's performance and stability. No personally identifiable information is linked to these cookies.
Functionality Cookies
These cookies remember your preferences and settings — such as your preferred language, display settings, and recently viewed game categories — to provide a more personalised experience on return visits. You may disable these cookies through your browser settings, though this may affect some features.
6. Data Retention
bdjl retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows: account data and KYC documentation are retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with anti-money laundering regulations; transaction records are retained for a minimum of five years; communications data is retained for a period of three years from the date of the communication.
When personal data is no longer required, bdjl takes appropriate steps to securely delete or anonymise it so that it can no longer be associated with you as an identifiable individual. Anonymised or aggregated data that no longer identifies any individual may be retained indefinitely for analytics and platform improvement purposes.
7. Your Data Rights
As a user of the bdjl platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected].
- Right of access: you may request a copy of the personal data we hold about you. We will respond to verified requests within a reasonable timeframe.
- Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: subject to legal retention obligations, you may request the deletion of your personal data. We will honour such requests where we are not legally required to retain the data.
- Right to object: you may object to the processing of your personal data for direct marketing purposes. Where processing is based on our legitimate interests, you may also object, and we will consider your objection carefully.
- Right to withdraw consent: where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
8. Data Security
bdjl takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and monitoring systems designed to detect and respond to suspicious activity in real time.
While we take every reasonable precaution to safeguard your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bdjl will notify affected users and, where required by applicable law, the relevant supervisory authorities, without undue delay.
9. Third-Party Links
The bdjl platform may contain references to payment partners and game providers whose own privacy practices apply to data you share directly with them. bdjl is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third party before submitting personal information directly to them. All payment transactions on bdjl are routed through our platform and subject to this Policy.
10. Children's Privacy
The bdjl platform is strictly intended for adults aged 21 and above. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. If you believe that a minor has provided us with personal information, please contact us immediately at [email protected] so that we can take prompt action to delete such data from our records.
11. Changes to This Privacy Policy
bdjl reserves the right to update or revise this Privacy Policy at any time. When changes are made, we will update the "Last updated" date shown at the top of this page. Where changes are material, we will make reasonable efforts to notify registered users via email or an in-platform notification before the changes take effect.
Your continued use of the bdjl platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and may request deletion of your account by contacting our support team.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdjl handles your personal data, please contact our dedicated privacy support team. We are available 24/7 and committed to responding to all privacy-related enquiries promptly.
Email: [email protected]
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